Explore How Your Account Data Moves
Our Privacy Policy covers account details, contact details, sign-in records, device signals, wallet references and support messages. We need these records to create your account, complete phone verification before access, match a DANA, OVO, GoPay or QRIS status, and investigate a payment receipt when you ask
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us to check it. We may also record which device path you use, such as a mobile browser or desktop browser, so we can identify unusual access and keep your session connected. Cookies help remember settings and session activity. We retain records only for operational, safety,
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dispute and legal needs, then remove or anonymise them when those needs end. Access depends on local law; where local law permits, you can ask what we hold, request a correction or ask about deletion. The policy applies to your use of our account area and
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related support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.